Returns & Exchanges
At Homecraft Textiles, we want your home to feel perfect. If you are not completely satisfied with your purchase, items can be returned or exchanged within 30 days of delivery in their original, unused condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully place the textiles in their original packaging, ensuring all tags are attached and the items are protected from moisture or damage.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.